Terms & Conditions
Your use of this Site(www.undisputedllc.com) and purchase of product found on this Site is subject to the following terms and conditions:
All text, graphics, photographs or other images, button icons, audio clips, and software (collectively, "Content"), belongs exclusively to Undisputedllc.com or its content suppliers. The collection, arrangement, and assembly of all content on this Site (the "Compilation") belong exclusively to Undisputedllc.com. All software used on this Site (the "software") is the property of Undisputedllc.com or its Software suppliers.
The Content, the Compilation and the Software are all protected international copyright laws. Other logos, slogans, trade names or words are registered trademarks, trademarks, or service marks of Undisputedllc.com, its suppliers, or third parties. The use of any Undisputedllc.com trademark or service mark without Undisputedllc.com's expressly written consent is strictly prohibited. You may not use any Undisputedllc.com trademark or service mark in connection with any non-Undisputedllc.com product or service or in any way that is likely to cause confusion. You may not use Undisputedllc.com's trademarks or service marks in any manner that disparages or discredits Undisputedllc.com. You may not use any of the Undisputedllc.com trademarks or service marks in meta tags without the prior explicit consent of Undisputedllc.com.
In the event a product price is listed incorrectly due to typographical error or error in pricing information, Undisputedllc.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price, regardless of whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Undisputedllc.com will immediately credit your credit card account in the amount of the incorrect price.
Site Content and Information accuracy
Undisputedllc.com's Site contains information, advice, text, and other materials that are provided for your convenience and enjoyment. You should be aware that the information might contain errors, omissions, inaccuracies, or outdated information. Undisputedllc.com makes no representations or warranties as to the completeness, accuracy, adequacy, currency, or reliability of any information and shall not be liable for any lack of the foregoing. Descriptions of, or references to, products within this Site does not imply endorsement of that product.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Undisputedllc.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. Undisputedllc.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verification or information before accepting any order.
This website contains links to other sites. Please be aware that Undisputedllc.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by Undisputedllc.com.
Order charges - Changes
We will process your order as you specify from the order form or email that you have sent us as you ask. Sometimes, we will need to contact you prior to beginning a project and specify if an additional charge will be necessary to complete as you specified.
EX.. You order a custom championship ring and in the notes ask for that ring to be bigger than size 15. The price we set is for standard size, we would need to charge an additional charge to make it bigger than size 15.
Change orders - once we receive your order and begin production, changes from the original order are subject to additional charges.
Our rings are meant to last lifetime, but it should be noted that even the most durable and well executed jewelry designs call for utmost care and responsible use.
Most of our rings have cz stones, through normal wear and tear, may eventually detach from their mounts. Though relatively rare, if this happen, our lifetime warranty on all our rings covers labor charges for this rare circumstances.
Our lifetime warranty (custom rings only) also includes free resizing.
IMPORTANT: All unauthorized work on our rings completely voids your warranty. These include engraving, resizing, repairs, and all modifications made to your ring by other jeweler.
Shipping Time -- Generally, we ship your order within a week and only on Saturdays. For Full Custom Championship Ring, it will takes up to 18 weeks for production. If you need the ring for a specific date, please allow more time than needed to ensure a prompt delivery in time for the event. TRACKING INFORMATION SALL NOT BE PROVIDED
Please note: Friday, Saturday, Sunday and the full week of Holidays (National) such as Christmas, Thanksgiving, July 4th do not count within the delivery time.
Your ring will be begin to process after order specifications have been confirmed and payment has been received.
All items must be signed for and we can not delivery to PO Boxes or APOS.
We stand behind each and every custom product we sell and take great pride in our meticulous handcrafted quality. Our products meet the highest standards of quality and workmanship, and must pass our rigorous quality inspection process before leaving the factory. We built our reputation one satisfied customer at a time and we intend to keep it that way. That's why your purchase should meet or exceed your expectations. However, if you are not completely satisfied with your ring, Returns & Exchange are accepted on merchandise within 10 days. Please read the following instructions for details:
1. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.
2. To return an item, you must inform us the reason. We will then provide you with further instructions.
3. We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.
NOTE: Retain your tracking number as we will be unable to replace your order without proof of delivery. Please allow 3~5 business days after your package has been delivered for return to be processed. Due to the items sold by Undisputed are limited editions or custom units. There will be no refunds but a credit will be issued to the customer. All customers will have 30 days to use their credits. Credits that are not used within the 30 day time period will retained by Undisputed.